Refund policy

Made-to-order apparel and accessories (printed on demand) can't be returned for size or preference. If an item arrives damaged, defective, or wrong, email lare@mail.grokbot.com within 30 days of delivery with a photo, and we'll reprint or refund it at no cost.

Other products can be returned unused within 30 days of delivery for a refund of the item price. The buyer pays return shipping unless the item was damaged or wrong.

Refunds go to the original payment method within 5–10 business days after approval.